RETURNS + EXCHANGES

• Click on the above link to start return/exchange
• Enter your order number and email address to start
• Follow the instructions and select the items you want to return/exchange
• All returns/exchanges requests must be within 30 days from the date of delivery, in some cases we may approve store credit on the returns sent past 30 days deadline
• Exchanges are free of charge
• We charge $10 restocking fee for domestic returns
• Customer is responsible to pay for the shipment on international returns

• Clothing and accessories in unused and undamaged condition with tags intact

 The following items cannot be returned:

• Gift cards
• Final sale items

If the purchased product is faulty, reach out to us within 3 days of the delivered date.

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.

The following refund options are supported:

• Refund to the original payment method
• Refund to store credit (if applicable)

For instructions on how to ship the returned products, refer to the email received after placing the return request.

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

If you have any queries regarding return or refund, reach out to us: hello@bemilosangeles.com or via chat